Conflict Intervention Service (CIS) helps low-income SF tenants and their landlords mediate disputesthat jeopardize housing stability. CIS can help the parties with issues such as late rent, neighbor conflicts, hoarding issues, and others.

CIS offers guidance and assistance through its helpline, plus mediation to the parties when appropriate. CIS cannot assist when an eviction proceeding is pending.

Ways to Contact

Call the Conflict Intervention Service (CIS) helpline at 415.782.8940 or email


CIS will return your call within 1-2 business days. After a confidential phone consult, CIS will provide guidance and tips. When appropriate, CIS will convene a mediation session.


All services are free, voluntary, and confidential.

Collect key information in advance if possible: case numbers, names of key people, court dates and deadlines, documents related to the issue, and any questions you have.